Last Updated 4th June 2026

At Where Mind Meets Water, we're committed to protecting your privacy and respecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website, sign up for updates, or purchase access to The Fluid Confidence Approach resources.

1. Who we are

Where Mind Meets Water helps individuals and swim professionals build confidence and emotional wellbeing through The Fluid Confidence Approach.

If you have any questions about this policy, you can contact us at:
Email: [email protected]

2. Information we collect

We may collect and process the following information:

• Your name and email address when you complete a contact form or sign up for updates.

• Payment details (processed securely through third -party providers such as Stripe or PayPal) when you purchase digital products or access licensed materials.

• Information about how you use our website, including cookies and analytics data.

3. How we use your information

We use your information to:

• Respond to enquiries and provide customer support.

• Send you updates, resources, and relevant information about The Fluid Confidence Approach (only if you've opted in).

• Process payments and deliver digital products or membership acces.

• Improve our website and services.

4. How we store and protect your data

Your personal data is stored securely and only for as long as necessary to fulfil the purposes outlined above. We use trusted third-party platforms for email marketing, payment processing, and website hosting, all of which comply with GDPR and data protection standards.

5. Sharing your information

We never sell or rent your personal data. We may share limited information with trusted providers (such as payment processors or email platforms) to help us deliver our services. These providers are only given the information they need to perform their role and are required to keep it secure.

6. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

7. Your rights

You have the right to access, update or delete your personal information at any time. To do so, please contact us at [email protected].

8. Updates to this policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.